Support Services
- All For One Flat Fee
- Out-Sourced IT
- On-Site Maintenance
- 24 Hour Hotline
- System Monitoring
- Remote Desktop Support
- Automated Help Desk
- Downloads
Sophisticated Network Monitoring
Fido Systems can implement sophisticated Systems Monitoring of all your network devices.
With no additional hardware or device agents necessary, Fido Systems can monitor your critical network resources. In addition to issuing alarms and alerts, our tools can also allow us to take corrective actions, often before users notice a problem.
Knowing Is Fixing
Among the capabilities of Fido Systems’ powerful monitoring technology are:
- Emergency pages to on-call Fido Systems staff when a critical alert occurs
- Automated status reports emailed to the client on a scheduled basis
- Remote tools for server access and repair
- Solutions knowledgebase for quick remote fixes
- Automated recovery tools such as service restarts and remote launch of executables
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