Support Services
- All For One Flat Fee
- Out-Sourced IT
- On-Site Maintenance
- 24 Hour Hotline
- System Monitoring
- Remote Desktop Support
- Automated Help Desk
- Downloads
A Comforting Presence
Sometimes remote support just isn’t enough. Certain problems require someone onsite. It is also hard to under-value the peace of mind afforded by having a real person around regularly to help. When the complexities of computers have gotten the best of you, Fido Systems can be at your offices with personal and knowledgeable assistance.
Let Fido Systems help clear up the frustrations and confusion.
On-Site Support
Fido Systems offers 3 month on-site maintenance contracts.
Time is allotted for resolving the normal user issues that arise. Rates are discounted 10% for maintenance activities performed under contract. Regular maintenance activities also include:
- Testing the backup system
- Monitoring network storage and utilization
- Monitoring the servers for errors and addressing errors as soon as they are discovered
- twitter feed problem