SYSTEM
DESIGN: Too
much technology wastes a firm's IT investment and creates unnecessary
complexity and headache. Too little investment can lead to
down time, lost productivity, and perhaps even a catastrophic
loss of your files and data. BOC helps firms develop a
strategy and design that strikes the proper balance.
BOC
is not a sales driven company, but rather relies on referrals
and long term client 
relationships.
Because of this, we don't push "the big project".
Rather, we engage in building a relationship with the client,
which frees us to think more
creatively about the client's needs as they may evolve.
As a result, a more modest investment can often make
sense in the short term. Whether the client's needs are large
or small, we help them maximize their value. Building
our company on referrals and emphasizing support services
means we strive for continued client satisfaction at all
phases of their IT investment cycle.
INSTALLATION: Upgrading
systems or transitioning to new technologies can be trying and
even calamitous. It is our job to make these transitions as
seamless and painless as possible.
BOC provides smooth installations through a combination of
proven methodologies and careful planning. An
important aspects of our implementations is the use of a
phased approach. The more dramatic the changes,
the more important a phased approach. Simultaneous
changes of many
core network systems invites unanticipated
complications that impact functionality. For that
reason, introducing changes in a step-by-step manner,
and using pilot groups judiciously to test these changes, is a
great way to assure a smooth transition for a
complex installation..
MAINTENANCE:
Bay
Office Computing offers 3 and 6 month maintenance contracts. These
activities help keep people and computers working
smoothly
Minimally, regular maintenance
activities include:
In
addition, time is always allotted for resolving the normal
user issues that arise. Rates are discounted 10% for
maintenance activities performed under contract. Those
signing a 6 month contract also receive a 
