Expect
a Higher Level of Service
With
Bay Office Computing, you can expect more from your computer
network and IT support. You can expect a company focused
on your business, dedicated
to providing you value, and able to provide a quick
response to your needs.
The
BOC Difference - Quick Response
Combining
our quick response hotline, close proximity to your business,
and instant remote desktop support, you couldn't expect better
support if our desk was down the hall.
Quick
Response 24 Hour Hotline
Our
24 hour emergency hotline responds to calls in minutes - often
in less than 1 minute. That's how fast you can expect a
call-back from a BOC computer expert. The hotline is
available to all BOC clients - there is no extra fee or
contract. Using our stable of BOC support tools, chances
are we can solve your problem remotely. If not, we can
mobilize to any downtown San Francisco or Oakland location in
minutes. We can be at any greater-Bay Area location
within the hour.
Instant
Support Right at Your Desktop
With
BOC's instant support tool, you are a single web-click away
from remote desktop support. We can see what you see and
fix your problem as if we were right there with you. The
connection is secured with a password and encryption to keep
your data and network protected.
The
BOC Difference - Focused on Your Business
Our
services range from a full Out-Sourced IT department to
targeted computer projects and installations. What ever your
need, our friendly and proficient technical staff are there
for you on a moments notice.
Focused
Exclusively on Professional Office Settings
We
have a laser-like focus on one type of business and we know it
very well. That's why we are one of the premier Bay Area
consultants to this market sector. We don't try to be
everything to everybody.
Web-Accessible
Help Desk
We'll
resolve your computer needs quickly and will provide you with
on-line access to their status. BOC's web-accessible
work order system provides you with your own secure
logon. Log all your problems and work orders, rate their
urgency, and we'll make sure we resolve them. We'll also
record what we did to resolve the problem and close the
work-ticket when you are satisfied it is solved. You can
always see all your work orders and their current status.
Peace
of Mind, Intelligence and Common Sense
Peace
of mind is what you'll feel when you hire Bay Office
Computing. We don't try to sell you things you don't
need, and we'll explain our recommendations in terms you can
easily understand. You'll never feel confused or
pressured. Our approach combines intelligence and common
sense. Our goal is to provide you with the best
solutions and the best value.
Learn
more about our services....
